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Milan's Home on the Internet

Marketing Posts

The three paradigms of CRMs - Salesy, Marketing-driven, and now Customer driven
About.com’s rebranding to DotDash – What we can learn
Three Approaches to Marketing – Performance, Brand & Customer Engagement
An Introduction to Digital Marketing – Part 1: Search Engine Optimisation

Product Management Posts

ServiceNow - How an IT Helpdesk software has transformed into a $200bn+ behemoth
Build Customer feedback to your app on Day 1 with Sprig
B2B SaaS Startup Metrics - decoding ARR, ACV and everything you need to know
Customer Journey Analytics - Building a pipeline

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Copyright © 2024 Milan Gupta

I write about Product Management, Marketing, Running, and books and films that I like.